Camera or microphone is unavailable
Open iPhone Settings, choose Privacy & Security, then Camera or Microphone and allow Morymi. You can record without sound if microphone access is unavailable.
App support
Morymi Support
Morymi is designed to keep your originals safe and do its work on your iPhone. These are the fastest ways to resolve common issues.
A Photos item is waiting on iCloud
Keep Morymi open while the item downloads, stay on Wi-Fi when possible, and make sure the iPhone has enough free storage. Morymi keeps the screen awake during active preparation.
A memory needs to be rebuilt
Open the memory in Library and choose Try Building Again. Morymi saves import progress so you can retry unavailable items without selecting everything again.
A saved montage is hard to find
Open Photos and check Recents. Morymi creates a new Photos asset when you save, so the finished video appears with the current save date.